Write to support@atesensoftware.com. We answer within 2 business days.
The router's admin password, the one you set for the router in the Linksys app. It is not your Wi-Fi password. If you never set one, set it in the Linksys app first. Meshline keeps it only in your iPhone's Keychain.
Some firmware versions answer only over HTTPS with a certificate made by the router itself. Meshline does not support that yet. Write to us with your model and firmware version; it helps us decide what to support next.
Meshline sends your saved password only to the router you saved it for. If you replaced your router, or you are on another network, connect to the router again from Settings.
Pausing uses your router's parental controls. A paused device always shows at the top of the home screen, and Resume works in the free version too. If parental controls are off on your router and it has saved rules, Meshline first lists the rules that would start and asks before turning parental controls on.
Meshline shows a change as done only when the router reports it. "Not confirmed" means the router did not report it; pull down to read the router again. The router's real state is always shown.
No. Meshline talks to your router only on your home network and has no cloud service.
Settings → Restore Purchases, signed in with the same Apple Account. Refunds are requested from Apple at reportaproblem.apple.com.
See the privacy policy. Meshline has no account and no server; the admin password goes only to your router.