Atesen Softwaresupport@atesensoftware.com

Tunerline — Support

Write to support@atesensoftware.com. We answer within 2 business days.

The app does not find my radio

"The radio refused the PIN"

Most radios use 1234. If yours was changed, you find it in the radio's menu under Network (often "NetRemote PIN Setup"). Enter it in Settings → your radio → PIN.

Presets

Presets are stored on the radio, one list per source. Tunerline shows the presets of the source that is playing. To store a station, hold the preset button on the radio itself. Presets are part of Tunerline Pro.

Volume

The volume slider sends one value when you let go, so the radio never jumps through every step. − and + move one step at a time.

Can I use Tunerline away from home?

No. Tunerline talks to your radio only on your home network and has no cloud service.

Restore Tunerline Pro

Settings → Restore Purchases, signed in with the same Apple Account. Refunds are requested from Apple at reportaproblem.apple.com.

Privacy

See the privacy policy. Tunerline has no account and no server; nothing leaves your home network.