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Desk Analytics & SLA Dashboard support

Support for Desk Analytics & SLA Dashboard is provided by email in English and Turkish. We aim to reply within two business days.

  • Include the data centre of your organisation (for example .com or .eu), roughly how many tickets you analysed, whether deep mode was on, and the text of any message you saw in the widget.
  • Do not send exported files, passwords or tokens. Support will never ask for passwords or tokens.

Contact

Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).