Founding offer: 40% off the first payment on selected apps with code FOUNDING40, until 30 November 2026.40% off selected apps’ first payment: FOUNDING40 until 30 Nov. See founding prices

Ticket Archive for Freshservice support

Support for Ticket Archive for Freshservice is provided by email in English and Turkish.

  • Include your subdomain, the filters you used, what the preview showed and the message on the screen. The README.txt of a ZIP part lists skipped tickets and files with their reasons.
  • Never send your API key or archive files. Support will never ask for them.

Contact

Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).