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Co-Owners support

Support for Co-Owners is provided by email in English and Turkish. We aim to reply within two business days.

  • Include what you did (panel, Bulk or Undo), the ticket numbers and what you saw on screen. The Bulk results CSV or the Audit log CSV helps; you may delete the agent names first.
  • Say which Zoho Desk data centre you use (for example .com or .eu) and your edition.
  • Please do not send ticket content, passwords or tokens. Support will never ask for them.

Contact

Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).