Founding offer: 40% off the first payment on selected apps with code FOUNDING40, until 30 November 2026.40% off selected apps’ first payment: FOUNDING40 until 30 Nov. See founding prices

Atesen Software Find your appAll apps
Menu

Ticket Archive support

Support for Ticket Archive is provided by email in English and Turkish.

  • Include your Zoho Desk data centre (for example .com, .eu or .in) and edition, the filters you used, what the preview showed and the exact message on the screen.
  • The manifest.json of a ZIP part lists ticket IDs and skipped tickets with the reason. Check it before you send it; never send ticket content, archive files, passwords or tokens. Support will never ask for them.

Contact

Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).