Zoho · Zoho Desk

KB Manager

Find broken links in Zoho Desk articles and fix them with a recovery journal.

Works with Zoho Desk
Marketplace Zoho Marketplace

KB Manager at a glance: the problem, what it does, the result.
Real product screen with demo or test data.

Coming soon

Under review by Zoho Marketplace

KB Manager is under review by Zoho Marketplace. It has not been approved or listed, so it cannot be installed by the public today.

Coming soon toZoho Marketplace

KB Manager is not on sale yet. 34 other apps are live today, each with a free way to start.

See the 34 live apps

What it does

KB Manager helps Zoho Desk teams maintain knowledge-base articles. Inspect links, preview literal text replacements before applying them, recover recorded edits when the article still matches the expected content, and export stale-article reports as CSV.

Capabilities

Article link health

Inspect links and anchors in loaded articles. Optional external checks can report unknown results when cross-origin rules, redirects, authentication or network limits prevent verification.

Preview and recovery

Preview literal replacements before writing article content. A browser recovery journal records original and replacement content for conflict-aware recovery.

Stale article CSV

Review article modification dates and download a CSV report for follow-up.

Questions

Where does KB Manager run?

The extension runs in the browser inside Zoho Desk and uses your authorized Desk connection for article operations.

The full KB Manager privacy page

How do I get help with KB Manager?

Contact Atesen Software by email for KB Manager support.

Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).

What we do not claim

It is under review by Zoho Marketplace, not approved, listed or publicly installable. Public installation, customer and review counts are not verified.
External link checks do not bypass authentication or cross-origin restrictions. Unknown is not proof that a link is broken.
Recovery depends on the retained journal and the current article content; clearing the journal removes that recovery option.
Zoho and Zoho Desk are trademarks of Zoho Corporation Pvt. Ltd. Atesen Software is not affiliated with or endorsed by Zoho.

Marketplace

Zoho Marketplace: Under review — not approved, not listed, and not installable by the public.