Department Settings Copier support
Support for Department Settings Copier is provided by email in English and Turkish.
- Include the source and target departments (names are enough), the item types you chose, and what you saw: the message on screen, or the Result and Reason columns of the CSV log.
- Say which Zoho Desk data centre you use (for example .com, .eu or .in) and your edition.
- The log lists item names and IDs; check it before you send it. Never send passwords or tokens. Support will never ask for them.
Contact
Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).