Reporting Tag Re-tagger support
Support for Reporting Tag Re-tagger is provided by email in English and Turkish.
- Include what you were changing (tag or location, from which value to which, the date range and transaction types) and what you saw: the message on screen, or the log lines with their result.
- Say which Zoho Books data centre you use (for example .com, .eu or .in) and your plan.
- If a job stopped after a read-back difference, do not run it again before support has looked at the log. Never send passwords or tokens. Support will never ask for them.
Contact
Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).