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Reporting Tag Re-tagger support

Support for Reporting Tag Re-tagger is provided by email in English and Turkish.

  • Include what you were changing (tag or location, from which value to which, the date range and transaction types) and what you saw: the message on screen, or the log lines with their result.
  • Say which Zoho Books data centre you use (for example .com, .eu or .in) and your plan.
  • If a job stopped after a read-back difference, do not run it again before support has looked at the log. Never send passwords or tokens. Support will never ask for them.

Contact

Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).