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QueuePilot support

QueuePilot support is available by email in English and Turkish. Public Marketplace installation is still pending.

  • Include the visible error, the selected date field type, sort direction, approximate queue size and whether an API page failed. Redact tenant and ticket details where possible.
  • Do not send API keys, ticket contents, customer email addresses or screenshots containing private information. Support will never need your API key.
  • If results may have changed during loading, refresh and compare with Freshdesk. A full 300th page is intentionally rejected because completeness cannot be established.

Contact

Email support@atesensoftware.com. We aim to acknowledge every support email within two business days (Europe/Istanbul).